• It is invaluable as remediation for drivers or attendants having difficulty with student management issues, and/or
• Employees who miss the annual state required continuing education program.
• There is an “Are You There?”, function that prohibits jumping ahead or walking away from the computer. 
• Employees can take the course on their down time or at home. 
• They can stop at any time and return to the place they left off.
• There are quizzes that must be passed with 80% minimum proficiency.
• Upon completion of the course, participants can print a certificate that can be included in their file as evidence of participation.
• Accepts all major credit cards, or fax a purchase order to 727-362-1984 along with your email address and a code will be mailed to you that allows access to the course.

A Bus Attendant s Guide to Student Management Program: 2

Learning Objectives

Participants will:

• Evaluate situations where discipline went wrong and discuss positive alternatives.
• Learn about common pitfalls that can cause situations to escalate.
• Learn appropriate consequences for students who do not abide by the rules.
• Understand the importance of their role as an educator, teaching social skills.
• Understand that developing a rapport with students will do more to contribute to a positive bus environment, reduce discipline problems and create a caring safe environment for everyone.
• Understand there are numerous factors that contribute to differing student expectations, behavior and experiences, such as; exposure to sex and violence, family structure, conflict resolution skills, and social isolationism. This contributes to differing ideas of normal behavior.
• Understand the basic concepts of behavior modification to include; clearly communicated rules; positive reinforcement/ reinforcement density; minimal and progressive consequences for maladaptive behavior; and rewards for adaptive behavior.
• Understand some tricks of the trade.
• Understand twelve actions that can escalate misbehavior.
• Understand some helpful hints in dealing with students.




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