Break the code of Silence

Target Audiences for All Topics

School Board members

District Administrators

School Administrators

Security Personnel


School Bus Drivers


State Administrators

Staff Development Specialist

  Bus Driver & Attendant On-line Courses

Dr. Nancy Blackwelder

There are two kinds of Administrators.

Those who have had a crisis....

And those who will.

  • It is invaluable as remediation for drivers or attendants having difficulty with student management issues, and/or
  • Employees who miss the annual state required continuing education program.
  • There is an “Are You There?”, function that prohibits jumping ahead or walking away from the computer. 
  • Employees can take the course on their down time or at home. 
  • They can stop at any time and return to the place they left off.
  • There are quizzes that must be passed with 80% minimum proficiency.
  • Upon completion of the course, participants can print a certificate that can be included in their file as evidence of participation.
  • Accepts all major credit cards, or fax a purchase order to 727-362-1984 along with your email address and a code will be mailed to you that allows access to the course.

Crisis Management on the School Bus

This is a 3- hour course including crisis management, concealed weapons, displayed weapons, warning signs, hostage situations, and dealing with angry people.

The course costs $24.95 per participant.

Learning Objectives

Participants will:

    • Understand the importance of their role as an educator, teaching social skills.
    • Understand the importance of Critical Incident Stress Management Plan for school employees to include; Pre-incident education, CISD team for employees, on-scene support services, CISD defusings, CISD debriefings, spouse debriefings, crisis intervention training for all employees, community outreach initiatives, and follow-up services.
    • Understand the warning signs of a student who may exhibit violent behavior.
    • Understand those items of a crisis plan that should be planned ahead of time, to include; CISD management plans, insurance coverage, crisis codes, telephones, mental health community, law enforcement, media, backup for critical duties, first aid,
    • Understand those items of a crisis plan that should speak to the response to a crisis, to include; duties of the crisis response team, CISD defusings, CISD debriefings, emergency contact information, rumor control, and follow up.
    • Understand key elements of violence prevention, to include; responsibilities of district administrators, school administrators, teachers, support staff, parents and students.
    • Learn what is expected of them if there is a concealed or displayed weapon on the bus.
    • Learn the warning signs of a student who has the potential to become violent.
    • Learn where students can conceal weapons.
    • Be exposed to different types of items that one may not recognize as a weapon.
    • Increase their effectiveness when dealing with angry people through a better understanding of anger, that of others and one's own.
    • Have the confidence and skills to defuse situations before they become much larger problems for you and your organization.
    • Learn cognitive vs. visceral questioning as a technique to calm angry people.
    • Understand how body language, verbal and para-verbal behavior affect angry encounters.
    • Understand techniques of empathetic, feigned confusion, paradox/unexpected, surprise comment, verbal control, and withdrawal responses.
    • Understand causes of stress, affects of stress and stress busters.
    • Take an anger self-assessment test.
    • Understand the nature of anger, dealing with anger, and strategies to keep anger at bay.
    • Learn what actions are recommended if the bus is ever taken hostage.
    • Learn survival techniques that give you the best chance of a positive outcome.
    • Learn active listening skills
    • Learn on-board procedures that give you the best chance of a positive outcome.


    • Chapter Quizzes


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